Terms of service

Welcome to Zontrox Watches. By accessing our website or placing an order with us, you agree to the following terms and conditions.

Products & Information

We make reasonable efforts to display product descriptions, specifications, colors, images, and prices accurately. However, actual product colors may vary slightly due to lighting, photography, or your device display.

Orders

By placing an order, you confirm that the information provided by you, including your name, phone number, and delivery address, is accurate and complete.

Zontrox Watches reserves the right to confirm, cancel, or refuse an order in cases including incorrect information, suspected fraudulent activity, pricing errors, stock unavailability, or circumstances preventing fulfillment.

Pricing & Availability

Product prices and availability may change without prior notice. The price displayed at the time an order is placed will normally apply to that order, subject to correction of obvious errors.

Payment

Available payment methods will be displayed during checkout. Cash on Delivery may be available for eligible orders and locations.

Shipping & Delivery

Estimated delivery times are provided for convenience and are not guaranteed. Courier delays, public holidays, weather conditions, remote locations, or other circumstances outside our control may affect delivery.

Please refer to our Shipping Policy for further details.

Returns & Replacements

Eligible products may qualify for replacement within 7 days of delivery, subject to the conditions stated in our Return & Replacement Policy.

Products damaged through misuse, improper handling, unauthorized alteration, or other customer-caused damage may not qualify.

Order Inspection

Where supported by the courier, customers may inspect the parcel before payment to verify the product and check for visible damage. Products should not be used or have their tags or protective materials removed during inspection.

Intellectual Property

The Zontrox Watches name, logo, website content, graphics, photographs, and other original brand materials may not be copied, reproduced, or used commercially without permission.

Limitation of Liability

To the extent permitted by applicable law, Zontrox Watches will not be liable for indirect or consequential losses arising from the use of our website or products. Nothing in these terms excludes rights or remedies that cannot legally be excluded.

Changes to These Terms

We may update these Terms of Service when necessary. The latest version published on our website will apply from its effective date.

Contact Us

For questions about these Terms of Service, contact:

Email: zontroxwatch@gmail.com
Phone/WhatsApp: +92 336 2231319